Toyota Tsusho (American Samoa) inc.

trading as Asco Motors

Toyota Tsusho (American Samoa) inc. is the trading arm of Toyota Motor Company and is represented in American Samoa by Asco Motors.

Company Brands

The Company is a distributor of a range of a comprehensive range of Automotive and Marine products including:

 

The Business Operation

Asco Motors is one of the longest established businesses in the region, fully supporting the Toyota, Yamaha and Avis brands. Operating from Tafuna branch, Asco Motors provides Quality new and used vehicles with supporting parts, service, panel, tires and batteries.

Quality Assured

The Company operates to the highest level of Quality Assurance and is regularly audited by Toyota Tsusho and Toyota Motor Company in order to assess compliance and ensure customer satisfaction is maintained. To assist in this the Company operates the ERA Dealer and Customer Service Management System, a fully integrated computer program, which includes vehicle sales, parts, service, accounts and administration. All Asco Motors departments have immediate access to the total stock holding whether it be parts, vehicles or service history.

Customer Satisfaction

Customer Satisfaction is a real focus for the Company and all aspects of the business are monitored and reported on a monthly basis to assess areas of strength and weakness from a customer’s perspective. Satisfaction measurement and reporting for New Vehicle Sales, Parts and Service are done to the exacting Toyota Motor Company criteria and are in line with other distributors of the brand worldwide.

Our Community

As a long term business in American Samoa, Asco Motors is a strong supporter of the community and programmes which assist in the development of the country. It is considered vital to the Asco Motors brand in American Samoa that Corporate Responsibility programmes are developed and supported where they add real value to the country. The Asco Motors position of “MOVING FORWARD” sets the standard to which all departments aspire to as the Company moves forward to supporting, assisting and satisfying our many valued customers.

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